Account Manager

Full time, Remote Role

About Newmarket Holidays

Newmarket Holidays is a multi-award winning, independently owned British tour operator, providing a portfolio of escorted trips, resort-centred stays, and event-focused tours throughout the world. Founded in 1983, Newmarket Holidays has steadily grown and expanded to become one of the UK’s leading and most respected travel companies. High standards of customer care and value are integral to Newmarket Holidays’ operations, and this is reflected in the meticulously designed tours, from accommodation to on-the-ground experiences.

Offering a vast selection of escorted, air-inclusive tours in seven continents around the world, Newmarket Holidays also presents a range of river cruises. Additionally, the tour operator is a popular provider of concert and event experiences such as the Wimbledon Lawn Tennis Championships and performances by classical violinist and orchestra leader André Rieu.

The role

We are seeking enthusiastic sales focused individuals to join our award winning retail team. The role’s primary functions are to maintain existing partnerships and to foster new potential relationships to grow our brand exposure and market share in the highly competitive escorted touring sector. The team and the team dynamic are imperative to our individual and collective success so you’ll be self-starting as well as comfortable working as part of close-knit team, requiring flexibility in your approach.

We have numerous roles covering the North West of England, the South East and the Midlands, you will ensure our agency partners are fully trained and aware of the whole Newmarket Holidays portfolio. You will convey all sales messages, current offers and sales initiatives to national, miniple, individual agents and travel business owners within your regions. You will help maximise their commission potential, target strong margin attainment and ongoing sales queries. You will be the “go to” person for agents and travel business owners in your region for Newmarket Holidays.

This is a field-based role that includes weekend and evening work as part of the role. Roadshows in your region plus UK wide events, conferences and hosting of FAM trips are important elements of the role too.

Newmarket Holidays is a keen supporter of the escorted touring sector. We believe, whilst always in healthy competition for bookings, collectively our industry can work together to expand the reach of escorted touring in the wider travel market. We are looking for sales passionate individuals to help us continue this ethos and to be a part of our ambitious growth plans whilst having fun along the way.

Who You Are

• Passionate and sales-hungry, motivated by the attainment of stretching sales targets and able to demonstrate attainment of same

• Experience of working in a sales environment in the retail travel industry, or field sales in the travel industry.

• Focused on budgeted targets and raising the sales and profile via road shows, personal visits, marketing communications and new business acquisition

• Acute awareness of business’ commercial imperatives and strategic goals and clarity in implementing agreed initiatives to meet those goals

• Ability to demonstrate effective collaboration and co-operation with other areas of the business

• Ability to communicate effectively with people at all levels

• Self-motivated team player who is willing to get their “hands dirty” to ensure tasks are completed

• Excellent presentation skills

• Proven track record of forging exceptional working relationships

• Confidence in collecting, analysing and presenting data to drive sales strategy

• Excellent organisational skills with the flexibility to meet changing priorities

• Strong commercial decision-making commission and marketing spend negotiations in particular

• Influential internally and externally

• High current competitor awareness

• Excellent team contributor with high attention to detail

• Proficient in Microsoft applications and an aptitude for sales management systems/databases

• Hold a full, current, UK driving license

What we can offer you

• A changing and multi-cultural team-spirited environment with opportunities to learn from new experiences and challenges.

• Leaders who are interested in your development and committed to helping you to be the best version of yourself.

• A responsible organisation that cares about its people, the environment, and the communities we visit

• Encouragement to take initiative and try something new and different.

• A flexible and hybrid-working arrangement.

• An exciting set of benefits.

• The opportunity to visit our destinations and experience our holidays.

Join Us!

Travel is a wonderful industry to be part of. If you're passionate about holidays - perhaps you've done a similar job before or have some other experience that is relevant - we'd love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, hit APPLY and include your CV with a brief covering note about your salary expectations and any notice period.

No agencies, please

As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.