Event Operations Apprentice

Full time hybrid role, min 2 days per week based in our office in Wallington, Surrey.

Newmarket Holidays at a glance

Our aim is to enrich lives and well-being through travel. That is our purpose. Our ‘why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers. We strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. 

The Role

Reporting to the Operations and Customer Experience Manager, this role is a fantastic opportunity for someone eager to learn about the travel industry, and event management. The successful applicant will be responsible for supporting on all aspects of operational management for our highly successful special events programme, including The Championships - Wimbledon, Andre Rieu concerts (within the UK and overseas) and the Edinburgh Tattoo. These events take meticulous planning before and during the operation, and therefore this role requires someone with great organisational skills, who will be able to keep a cool head in the run up to and during the operating period. The role involves dealing with multiple stakeholders, including suppliers and internal customers to ensure hotel rooms are organised, coaches are in place, tour managers are briefed, and customers have an exceptional experience. The role will be required to be on-site during key events, so long days and some travel will be required.

Who we are looking for

• A genuine interest and enthusiasm for events and the travel industry in general.

• Customer-focused team player.

• Strong verbal and written communication skills with good working knowledge of MS Office applications.

• High attention to detail in numeracy and accuracy.

• Organised, able to multitask and remain calm under pressure.

• Problem-solver who can find effective solutions to issues they encounter.

• Be willing and able to participate in events at a customer-facing level.

• Able to work as part of a team and independently.

What we can offer you

• A changing and multi-cultural team-spirited environment with opportunities to learn from new experiences and challenges.

• Leaders who are interested in your development and committed to helping you to be the best version of yourself.

• A responsible organisation that cares about its people, the environment, and the communities we visit

• Encouragement to take initiative and try something new and different.

• A flexible and hybrid-working arrangement.

• An exciting set of benefits.

• The opportunity to visit our destinations and experience our holidays.

Join Us!

Travel is a wonderful industry to be part of. If you're passionate about holidays - perhaps you've done a similar job before or have some other experience that is relevant - we'd love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, hit APPLY and include your CV with a brief covering note about your salary expectations and any notice period.

No agencies, please

As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.